Privacy Policy
Last updated: June 18, 2025
1. Information We Collect
FreeFlow is designed with privacy in mind. We collect minimal information necessary to provide our services:
- Account information (username, email for authentication)
- Technical data (IP address, browser type, device information)
- Usage data (connection logs, feature usage statistics)
- Communications metadata (call duration, participant count - not content)
2. Peer-to-Peer Architecture
Our peer-to-peer communication system ensures that your video calls and messages are transmitted directly between participants. We do not store, record, or have access to the content of your communications. Your conversations remain private between you and your intended recipients.
3. How We Use Your Information
We use collected information solely for:
- Providing and maintaining our communication services
- User authentication and account security
- Technical support and troubleshooting
- Service improvement and analytics (aggregated, non-personal data)
- Legal compliance when required by law
4. Data Storage and Security
We implement industry-standard security measures to protect your data. Personal information is encrypted in transit and at rest. We retain account information only as long as necessary to provide services or as required by law. Communication content is never stored on our servers due to our P2P architecture.
5. Third Party Services
We use minimal third-party services for authentication (Clerk) and basic analytics. These services have their own privacy policies and are selected based on their commitment to user privacy. We do not sell or share personal information with advertisers or marketing companies.
6. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Opt out of non-essential data collection
- Data portability where technically feasible
7. Cookies and Tracking
We use essential cookies for authentication and basic functionality. We do not use tracking cookies for advertising purposes. You can control cookie preferences through your browser settings, though disabling essential cookies may impact service functionality.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
9. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify users of significant changes via email or service notifications. Continued use after changes indicates acceptance of the updated policy.
10. Contact Us
For privacy-related questions or requests, contact us at:
Email: privacy@freeflow.com
Created by: Atharva Sagar and Akash
We are committed to protecting your privacy and will respond to inquiries within 30 days.